Privacy Policy

1. Introduction

Welcome to Lavanya Infotech Limited ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lavanyainfotechltd.com.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request a consultation
• Subscribe to our newsletter (if applicable)
• Contact us via email

The personal information we collect may include:

• Name: Full name or business name
• Email Address: Contact email
• Company Name: Organization you represent
• Service Interest: Type of service you're interested in
• Message/Project Details: Information about your automation needs

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed
• Date and time of visit
• Time spent on pages

3. How We Use Your Information

We use the information we collect or receive:

• To respond to your inquiries and provide customer support
• To send you information about our services, case studies, and updates (with your consent)
• To improve our website and user experience
• To analyze usage patterns and optimize our services
• To comply with legal obligations and protect our legal rights
• To prevent fraud and enhance security

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• With Service Providers: We use Formspree for contact form submissions. Your form data is transmitted to Formspree and then forwarded to our email.
• For Legal Purposes: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Third-Party Services

5.1 Formspree

Our contact form is powered by Formspree. When you submit the form, your information is sent to Formspree's servers before being forwarded to our email. Please review Formspree's Privacy Policy for more information.

5.2 Analytics (If Implemented)

We may use analytics services like Google Analytics to understand how visitors interact with our website. These services may use cookies and similar technologies. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Types of cookies we may use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your preferences and settings

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for:

• Active business inquiries: Until the inquiry is resolved
• Email correspondence: As per our business record retention policy (typically 7 years)

9. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or United Kingdom, you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request restriction of processing your data
• Right to Data Portability: You can request transfer of your data to another organization
• Right to Object: You can object to our processing of your personal data

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. By using our website, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

14. Legal Information

Company Name: Lavanya Infotech Limited
Registered in: England and Wales
Director: Subramanyam Reddy Jeepalem
Business Address: 5 Bright Ridge, Tunbridge Wells, TN4 0JN, United Kingdom